Little Stars Pediatrics

Privacy Policy and Terms & Conditions

Effective Date: 01-Oct-2021

1. Introduction

This document outlines the terms and conditions under which Little Stars Pediatrics collects, stores, and uses personal information, including cell phone numbers and email addresses, provided by patients or visitors to our practice.

2. Purpose of Data Collection

By providing your cell phone number and/or email address, you consent to the use of this information for the following purposes:

  • Appointment reminders and confirmations
  • Medical updates and health reminders
  • Billing and payment notifications
  • Administrative communications related to your care
  • Other communications necessary for providing healthcare services

3. Types of Information Collected

We collect the following types of personal information:

  • Cell phone number
  • Email address

4. Use of Information

If you have consented to receive text messages from Little Stars Pediatrics in Patient Intake Form, you may receive messages related to the following, Your contact information will be used solely for communication related to your healthcare. We may use your contact details to:

  • Confirm, cancel, or reschedule appointments
  • Send reminders about appointments or medical procedures
  • Provide updates regarding your health status or treatment plans
  • Contact you regarding billing, payments, and insurance information
  • Communicate essential information regarding changes in office policies or procedures
Examples
  • Hello abc, We have your child’s appointment scheduled with us today at 09:30PM. Please give us a call if you want to re-schedule/cancel. Best, Little Stars Pediatrics. Reply STOP to opt-out of SMS messaging
  • Hello, this is Little Stars Pediatrics. Reply STOP to opt out of SMS messaging at any time. Reply STOP to opt-out of SMS messaging
  • Hello abc, this is from Little Stars Pediatrics. Please fill the paperwork. https://intakeq.com/new/evnngt. Reply STOP to opt-out of SMS messaging

5. Consent for Communication

By providing your cell phone number and/or email address, you consent to receive communications through these channels. This may include automated text messages, email notifications, or phone calls. Messaging frequencey may vary from patient to patient, You may receive up to 2 to 3 SMS messages from scheduling to post visit

  • Text Messages: You agree that we may send SMS or MMS messages to your provided cell phone number for the purposes described above. Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
  • Emails: You agree to receive emails for the purposes described above.

6. Data Privacy and Security

We are committed to protecting your privacy and the security of your personal information. We will take all necessary steps to secure your mobile phone number and email address. All communications will comply with privacy and data protection regulations, including laws of HIPAA in the U.S.
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties or affiliate company for marketing purposes. We will not share your contact information with any of third parties, except as required by law or for the purpose of coordinating your medical care. We use industry-standard encryption and security measures to protect your data.

7. Opting In/Out & Help

You can Opt In of receiving essential communications at any time. If you wish to receive appointment reminders or other administrative communications, you may:

  • By Submitting an Online Form
  • By Filling out a Paper Form

You can Opt Out of receiving essential communications at any time. If you no longer wish to receive appointment reminders or other administrative communications, you may:

  • Reply "STOP" to any text message from us.
  • Unsubscribe from email notifications using the "Unsubscribe" link at the bottom of any email message.
  • Contact our office directly at contact@littlestarspeds.com to update your preferences.
  • Please note that opting out may affect your ability to receive important updates regarding your appointments or medical care.

You can reach us for Help If you are experiencing any issues, you can SMS text/reply with the keyword HELP. Or, you can email us at contact@littlestarspeds.com If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our Intake Forms.

8. Data Retention

We will retain your contact information only for as long as necessary to fulfill the purposes described in these terms, or as required by law. Once this information is no longer needed, it will be securely deleted or anonymized.

9. Accuracy of Information

It is your responsibility to provide accurate and up-to-date contact information. Please notify us immediately of any changes to your cell phone number or email address to ensure we can continue to communicate with you effectively.

10. Legal Compliance

By providing your contact information, you agree to comply with all applicable healthcare privacy regulations, including HIPAA, etc.

11. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt-out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our Privacy Policy and Terms & Conditions page. Contact our office directly at contact@littlestarspeds.com for any questions or concerns.
  • Message frequency may vary.

12. Changes to Terms

We may update these terms and conditions periodically. Any changes will be communicated to you through the contact information you have provided, and a revised version of the terms will be made available at https://littlestarspeds.com.
Contact Information: For any questions or concerns about these terms or your personal data, please contact us at:
Little Stars Pediatrics
2120 Prairie Dr Ste 102, Prosper, TX 75078
972 544 9455
contact@littlestarspeds.com
https://littlestarspeds.com